Pathway four
AI for corporate functions
Intelligent automation for finance, HR, and ESG — driving 15-25 bps SG&A improvement across Delta's $63.4B revenue base through AI-powered corporate function transformation.
15-25 bpsSG&A improvement opportunity
$63.4B
Revenue base
103K
Employees
52
Countries
42%
Female workforce
Top 100
Glassdoor employer
Use cases3 use cases
GBS — 01
Finance automation & FP&A intelligence
AI for corporate functions → Finance automation & FP&A intelligence
STP >80%
Finance automation & FP&A intelligence
GBS — 02
HR & workforce intelligence
AI for corporate functions → HR & workforce intelligence
-30% TTP
HR & workforce intelligence
GBS — 03
ESG & sustainability reporting
AI for corporate functions → ESG & sustainability reporting
CSRD-ready
ESG & sustainability reporting
Agentic AI agents3 agents
TCS agentic AI agents — corporate
Key initiatives & priorities
HR Tech
SAP SuccessFactors AI
Deploy Talent Intelligence Hub with agentic onboarding, skills-based talent matching, and workforce planning — reducing time-to-productivity by 30% across 103K employees.
Compliance
EU CSRD compliance
Achieve CSRD readiness in 12 months with automated Scope 1/2/3 emissions calculation, multi-framework disclosure generation, and regulatory change monitoring across 50+ jurisdictions.
Finance
Internal carbon pricing
Implement route-level carbon analytics and internal carbon pricing allocation to support Delta's sustainability commitments and SAF scaling from 13M to 400M gallons.