TCS Agentic AI Framework
Agentic Architecture
A composable, AI-native platform architecture for Delta — from logical layers and technical building blocks to human+AI autonomy models and data foundations.
Agentic AI Logical Architecture6 LAYERS
The architecture follows a layered pattern: source systems feed data upward through onboarding, into curated data products, powering decisions, enriched by knowledge, and delivered through experience surfaces.
L1Experience
DashboardsConversational AIAPIsApplications
L2Knowledge
OntologyGraph DBVector Stores
L3Decisions
InsightsOptimizationSimulationAI/MLGen & Agentic AI
L4Data
Customer Data ProductsOperations Data ProductsCorporate Data ProductsCrew Data Products
L5Data Onboarding
IngestionTransformationCDCAPI-based
L6Systems
PassengerBookingFlight OpsLoyaltyCustomerSkyMiles
Cross-cutting: Governance & Observability
Security, compliance, audit trails, model monitoring, and data lineage span all layers